Plans built for every restaurant
From small kitchens to growing restaurant teams, choose a plan with the tools you need
Basic
Best for getting started
FREE
- Sales analytics dashboard
- Order management
- Kitchen routing
- Basic reporting
- Email support
- No monthly commitment
- Pay nothing upfront
Plus a 5% fee per order, charged to the customer
Essential
Most popularBest for growing restaurants
$100/mo
Everything in Basic plus ↴
- Advanced order analytics
- Customer data & insights
- Performance analytics
- Priority support
- Custom branding
Plus a 5% fee per order, charged to the customer
Premium
Best for advanced operations
$300/mo
Everything in Essential plus ↴
with all Max features included- Email marketing campaigns
- Menu item food photography
- Initial photo setup included
- Website build or redesign
- Annual photo refresh
- Dedicated account manager
Plus a 5% fee per order on non-catering orders
Most order payments run through your own Stripe account, so funds land directly in your balance at Stripe’s standard processing rates. The fees above are Kitchn’s alone, collected separately at checkout. Orders delivered by our courier partner are charged by Kitchn, and your share is transferred to your Stripe account.
Only need catering? See CaterCart pricing
“Since we moved our online ordering to Kitchn, our online sales have gone up. Guests order straight from our own menu link, and every order lands in one dashboard, so we spend less time managing apps and more time making tacos.”
Compare features across plans
Pay annually (save 20%) | BasicFREE + 5% fee per order, charged to the customer | Essential$100/mo + 5% fee per order, charged to the customer | Premium$300/mo + 5% fee per non-catering order, charged to the customer |
|---|---|---|---|
| Sales dashboard | |||
| Advanced analytics | |||
| Customer insights | |||
| Website build/redesign | |||
| Custom branding | |||
| Catering tools | |||
| Marketing tools | |||
| Food photography | |||
| API access | |||
| Support level | Email support | Priority support | Dedicated manager |
| Features in detail | |||
| Online order management | |||
| Order status tracking | |||
| Kitchen routing | |||
| Performance analytics | |||
| Customer data & insights | |||
| Branded ordering experience | |||
| Repeat customer tools | |||
Questions about plans & pricing
Is the Basic plan really free?
Yes. The Basic plan has no monthly fee. A small 5% fee is added to the customer's total at checkout. That's Kitchn's fee, collected separately. Most order payments run through your own Stripe account, so funds land directly in your balance and you pay Stripe's standard processing rates, the same as any Stripe merchant.
Can I switch plans later?
Yes. You can upgrade or downgrade at any time from your dashboard, and the change takes effect at the start of your next billing cycle.
Do I need to pay anything upfront?
No. The Basic plan is free to start with nothing upfront, and paid plans are billed monthly, or annually if you choose the discounted annual option.
Is the service fee fixed?
Yes. The 5% service fee per order is flat and transparent. There are no hidden charges and no 30% marketplace commissions. Payments themselves run through your own Stripe account at Stripe's published standard rates, with nothing marked up and nothing hidden.
Who processes payments, and where does the money go?
Your own Stripe account does. Most orders land directly in your Stripe balance with your restaurant's name on the customer's card statement, and payouts run on Stripe's schedule (daily by default). You pay Stripe's standard processing rates, same as any Stripe merchant. Kitchn's fee (5% on retail orders, or a flat $7 per catering order) is collected separately from the customer at checkout. Orders delivered by our courier partner, including CaterCart Delivery for catering, work differently: those orders are charged by Kitchn, and your share is then transferred to your Stripe account.
What is the cancellation policy?
You can cancel at any time. There are no long-term contracts. Your plan simply stays active until the end of the period you already paid for.