Plans built for every restaurant
From small kitchens to growing restaurant teams, choose a plan with the tools you need
Basic
Best for getting started
FREE +5% from order
- Sales analytics dashboard
- Order management
- Kitchen routing
- Basic reporting
- Email support
- No monthly commitment
- Pay nothing upfront
Plus a 5% fee per order, charged to the customer
Essential
Most popularBest for growing restaurants
$100/mo +5% from order
Everything in Basic plus ↴
- Advanced order analytics
- Customer data & insights
- Performance analytics
- Website build or redesign
- Priority support
- Custom branding
Plus a 5% fee per order, charged to the customer
Premium
Best for advanced operations
$300/mo +5% from order
Everything in Essential plus ↴
- CaterCart — all Max features included
- Email marketing campaigns
- Menu item food photography
- Initial photo setup included
- Annual photo refresh
- Dedicated account manager
- API access
Plus a 5% fee per order on non-catering orders
Order payments run through your own Stripe account, so funds land directly in your balance at Stripe’s standard processing rates — the fees above are Kitchn’s alone, collected separately at checkout.
Only need catering? See CaterCart pricing
“The plan was easy to choose, the pricing was clear, and we only upgraded when we actually needed more tools.”
Compare features across plans
Pay annually (save 20%) | BasicFREE + 5% per order | Essential$100/mo + 5% per order | Premium$300/mo + 5% per non-catering |
|---|---|---|---|
| Online ordering tools | |||
| Order management | |||
| Sales dashboard | |||
| Advanced analytics | |||
| Customer insights | |||
| Website build/redesign | |||
| Custom branding | |||
| Kitchen routing | |||
| Catering tools | |||
| Marketing tools | |||
| Food photography | |||
| API access | |||
| Support level | Email support | Priority support | Dedicated manager |
| Ordering & Order Management | |||
| Online order management | |||
| Order status tracking | |||
| Basic order reporting | |||
| Kitchen routing | |||
| Analytics & Reporting | |||
| Sales analytics dashboard | |||
| Advanced order analytics | |||
| Performance analytics | |||
| Customer data & insights | |||
| Website & Branding | |||
| Website build or redesign | |||
| Custom branding | |||
| Branded ordering experience | |||
| Marketing & Customer Growth | |||
| Customer insights | |||
| Marketing features | |||
| Repeat customer tools | |||
Questions about plans & pricing
Is the Basic plan really free?
Yes. The Basic plan has no monthly fee. A small 5% fee is added to the customer's total at checkout — that's Kitchn's fee, collected separately. Order payments themselves run through your own Stripe account, so funds land directly in your balance and you pay Stripe's standard processing rates, the same as any Stripe merchant.
Can I switch plans later?
Yes. You can upgrade or downgrade at any time from your dashboard, and the change takes effect at the start of your next billing cycle.
Do I need to pay anything upfront?
No. The Basic plan is free to start with nothing upfront, and paid plans are billed monthly — or annually if you choose the discounted annual option.
Is the service fee fixed?
Yes. The 5% service fee per order is flat and transparent — there are no hidden charges and no 30% marketplace commissions. Payments themselves run through your own Stripe account at Stripe's published standard rates — nothing marked up, nothing hidden there either.
Who processes payments, and where does the money go?
Your own Stripe account does. Every order lands directly in your Stripe balance, your restaurant's name is what shows up on the customer's card statement, and payouts run on Stripe's schedule (daily by default). You pay Stripe's standard processing rates, same as any Stripe merchant — no middleman holding your funds. Kitchn's fee — 5% on retail orders, or a flat $7 per catering order — is collected separately from the customer at checkout.
What is the cancellation policy?
You can cancel at any time — there are no long-term contracts. Your plan simply stays active until the end of the period you already paid for.