Plans built for every restaurant

From small kitchens to growing restaurant teams, choose a plan with the tools you need

Pay annually (save 20%)

Basic

Best for getting started

FREE +5% from order

Get Started
  • Sales analytics dashboard
  • Order management
  • Kitchen routing
  • Basic reporting
  • Email support
  • No monthly commitment
  • Pay nothing upfront

Plus a 5% fee per order, charged to the customer

Essential

Most popular

Best for growing restaurants

$100/mo +5% from order

Get Started

Everything in Basic plus ↴

  • Advanced order analytics
  • Customer data & insights
  • Performance analytics
  • Website build or redesign
  • Priority support
  • Custom branding

Plus a 5% fee per order, charged to the customer

Premium

Best for advanced operations

$300/mo +5% from order

Get Started

Everything in Essential plus ↴

  • CaterCart — all Max features included
  • Email marketing campaigns
  • Menu item food photography
  • Initial photo setup included
  • Annual photo refresh
  • Dedicated account manager
  • API access

Plus a 5% fee per order on non-catering orders

Order payments run through your own Stripe account, so funds land directly in your balance at Stripe’s standard processing rates — the fees above are Kitchn’s alone, collected separately at checkout.

Only need catering? See CaterCart pricing

“The plan was easy to choose, the pricing was clear, and we only upgraded when we actually needed more tools.”
‒ A Kitchn restaurant partner

Compare features across plans

BasicFREE + 5% per orderEssential$100/mo + 5% per orderPremium$300/mo + 5% per non-catering
Online ordering tools
Order management
Sales dashboard
Advanced analytics
Customer insights
Website build/redesign
Custom branding
Kitchen routing
Catering tools
Marketing tools
Food photography
API access
Support levelEmail supportPriority supportDedicated manager
Ordering & Order Management
Online order management
Order status tracking
Basic order reporting
Kitchen routing
Analytics & Reporting
Sales analytics dashboard
Advanced order analytics
Performance analytics
Customer data & insights
Website & Branding
Website build or redesign
Custom branding
Branded ordering experience
Marketing & Customer Growth
Customer insights
Marketing features
Repeat customer tools

Questions about plans & pricing

Is the Basic plan really free?

Yes. The Basic plan has no monthly fee. A small 5% fee is added to the customer's total at checkout — that's Kitchn's fee, collected separately. Order payments themselves run through your own Stripe account, so funds land directly in your balance and you pay Stripe's standard processing rates, the same as any Stripe merchant.

Can I switch plans later?

Yes. You can upgrade or downgrade at any time from your dashboard, and the change takes effect at the start of your next billing cycle.

Do I need to pay anything upfront?

No. The Basic plan is free to start with nothing upfront, and paid plans are billed monthly — or annually if you choose the discounted annual option.

Is the service fee fixed?

Yes. The 5% service fee per order is flat and transparent — there are no hidden charges and no 30% marketplace commissions. Payments themselves run through your own Stripe account at Stripe's published standard rates — nothing marked up, nothing hidden there either.

Who processes payments, and where does the money go?

Your own Stripe account does. Every order lands directly in your Stripe balance, your restaurant's name is what shows up on the customer's card statement, and payouts run on Stripe's schedule (daily by default). You pay Stripe's standard processing rates, same as any Stripe merchant — no middleman holding your funds. Kitchn's fee — 5% on retail orders, or a flat $7 per catering order — is collected separately from the customer at checkout.

What is the cancellation policy?

You can cancel at any time — there are no long-term contracts. Your plan simply stays active until the end of the period you already paid for.